For the original registered purchaser of a Fetha Styx True Hero, CCA, or NASCAR production rod, Fetha Styx offers a $65.00 dollar plus shipping replacement program which covers your rod for two (2) years. You can take advantage of this program by either calling us at 1-877-856-9545 or bringing your Fetha Styx production rod to an authorized Express Program dealer. You must fill out the Warranty Claim Form when sending your broken rod to Fetha Styx. This form is available via the internet at www.fethastyx.com, or at your local authorized Fetha Styx dealer.
How does this work?
- 1. After purchasing your new Fetha Styx True Hero, CCA, or NASCAR fishing rod, you must complete and send in the registration card within 30 days.
- 2. If your rod breaks within the first two (2) years from the original date of purchase, you will need to call Fetha Styx directly at 1-877-856-9545 or bring your broken rod into an authorized dealer.
- 3. If you bring the broken rod to an authorized Fetha Styx Express Program dealer and they carry the same model, you can replace the rod immediately and fill out the Warranty Claim Form provided by dealer.
- 4. If you contact Fetha Styx directly for replacement, we will collect your information, the rod model, and payment information, provide you with the shipping cost, then immediately ship a replacement rod via your choice of overnight, 2nd day or standard ground delivery, along with a prepaid return label.
- 5. When you receive your new Fetha Styx replacement rod please remove it from the packaging and replace the broken rod and all the pieces, if possible, into that same container, along with the Warranty Claim Form. This form is available online at www.fethastyx.com.
- 6. Then place the enclosed prepaid and insured shipping label on the outside of the packaging and drop it off at your nearest Fed Ex authorized shipping outlet.
- 7. In the event you do not return the broken rod within 30 days of receiving your replacement, you authorize Fetha Styx to charge your credit card the full manufacturer’s suggested retail price of the replacement rod in addition to the $65.00 dollars and shipping costs already paid.
The cost is $65.00 dollars plus shipping US (per broken rod) for standard ground delivery only (Master Card, AMEX or VISA only). You authorize Fetha Styx to
charge your VISA, AMEX or Master Card in the amount of $65.00 plus shipping. The Fetha Styx Express Program is available for True Hero, CCA, and NASCAR
series rods only. This does not apply to custom rods or discontinued models. The Fetha Styx Express Program is a two (2) year only offer that begins at
date of purchase and applies only to the original owner/purchaser of the rod.
Fetha Styx - "Great Rods for the Greater Good"
17371 NE 67th Court #A-7
Redmond, WA 98052
Fetha Styx On-line Return Form
Fetha Styx On-line Registration Form